Lebanese engineer Hania Zataari has created a chatbot on WhatsApp to simplify access to aid for those affected by the war between Israel and Hezbollah. BBC Trending follows Hania as she helps bring aid to the south of Lebanon, one of the worst-hit areas. The chatbot is streamlining the service and aiding organisations in reaching people in need.
image sourced from original article at https://www.bbc.co.uk/programmes/p0kh5skv
Original article source: https://www.bbc.co.uk/programmes/p0kh5skv
Source Id: 2025-01-602820845