The Red Cross has defended its role in the Israel-Hamas war, stating that it is reliant on the goodwill of the belligerents. The organization has been accused of not doing enough to help hostages in Gaza or Palestinian detainees in Israel. The ICRC insists on its neutrality and has outlined the limits of its role. It has facilitated the transfer of Palestinians out of Israeli detention and hostages held in the Gaza Strip, but this has been criticized due to chaotic scenes during the handover. The ICRC states that ensuring the safety and security of the operations is the responsibility of the parties involved.