British Airways (BA) is facing criticism for a decline in service standards on transatlantic flights, including delays, cancellations, and a deterioration in food services. Passengers have reported disappointing experiences, such as being unable to access traditional BA tea on board. The decline in service quality could benefit American rivals United and Delta, which offer cheaper fares and improved services. BA has also faced backlash for cancelling or reducing flights to Gulf destinations, which are important for Britain's reputation and overseas investment. BA has blamed aircraft engine supplier Rolls-Royce for the issues, but critics argue that other factors may be at play.
image sourced from original article at https://www.dailymail.co.uk/news/article-14088799/heathrow-worst-delays-complaints-food-ba.html
Original article source: https://www.dailymail.co.uk/news/article-14088799/heathrow-worst-delays-complaints-food-ba.html
Source Id: 8413696762